Meet the Consultants

frederic [dot] astier [at] nsn [dot] com (Frederic Astier)

In his current role as Global Head of Consulting, Frederic is leading and developing consulting offerings, capabilities and sales enablement, as well as ensuring the global deployment of the company consulting capabilities and competence development programs. Frederic has directed both strategic and operational organizations and has worked extensively in all regions of the world.

Prior to joining Nokia in 2005, Frederic was a management consultant at Accenture – with several positions held in Strategy, Business Consulting and the Market Making Group. Frederic has been working with leading blue-chip companies across the telecommunications industry (Fixed, Mobile, Equipment and Media/Entertainment) and has contributed to various Thought Leadership Programs in the industry.

Frederic has earned an MBA at Wharton in the United States and a BBA in Paris, France.

 
akin [dot] adamson [at] nsn [dot] com (Akin Adamson: Revenue Generation Practice)

Akin leads NSN’s Global Revenue Capture Consulting practice.  The practice helps operators to monetise their investments in new and existing services. Akin and his team have many years of practical experience helping operators to optimise their customer acquisition and up-sell / cross-sell revenue opportunities, as well as showing them the path to money for Data (3G, LTE & Over the Top services), Machine-to-Machine and Cloud Services.

Akin is a Sales and Marketing expert. He started his consulting career with over eight years at A.T. Kearney working globally with Blue Chip companies, mainly focusing on Revenue Growth strategy development and implementation. He then played an operational role in the Sales and Marketing Business Unit of Telstra in Australia. He was a leader in their transformation from an incumbent Telco to a Media Comms company. Akin was educated at The London School of Economics, London Business School and the University of Michigan Business School.

 
ankur [dot] bhan [at] nsn [dot] com (Ankur Bhan: Transformation Practice)

Ankur is global head of our transformation consulting practice. He is a Business Transformation expert and has advised several Tier 1 operators define, develop and advance their operational and business transformational agendas.

Ankur has deep practical hands on experience in helping clients realize significant value in terms of CAPEX/OPEX optimization and customer experience enhancement from these complex operational transformation programs. Previously, he was head of Telecoms Operational Transformation practice for Infosys Consulting. He holds an MBA from London Business School.

 
darren [dot] brooks [at] nsn [dot] com (Darren Brooks: Security Practice)

Darren leads the Global Security Consulting team. He has over twelve years experience in IT security including roles in security line management and security consulting with Accenture and Deloitte.

The Global Security Consulting team provides operators with advice on how to manage their security provision efficiently and effectively and ensure that they remain compliant with security regulations.

Darren holds a PhD in Engineering Management, a MEng in Civil Engineering, and has been a Certified Information Systems Security Professional (CISSP) since 2001.

 
eddie [dot] chan [at] nsn [dot] com (Eddie Chen: Efficiency Practice)

With over 20 years of wide ranging Telco experience in areas such as product portfolio strategy, network operations, outsourcing and business consulting, Eddie is now responsible for Nokia Siemens Networks' efficiency offering to major fixed and mobile operators in all seven world markets.

Nokia Siemens Networks efficiency consultants look at all aspects of a customer's business, from technical to finance and from HR to marketing and sales. "Most people see efficiency as cost savings and headcount reduction" says Eddie, "however, from our viewpoint efficiency is also about repositioning and transforming the organization so it is about doing more with less and that's an exciting challenge".

A Chartered Engineer, Eddie also holds a BSc (Hons) in Computer Science and Digital Electronics and a MBA. He has worked across the three dimensions of Operator, Vendor and Consultant with Alcatel-Lucent, Accenture, Energis and BT. His spare time is dedicated to his family, his work as a volunteer first responder for the ambulance service and as an advanced first aider and officer with St. John Ambulance.

 
jeremy [dot] brown [at] nsn [dot] com (Jeremy Brown: Customer Experience Practice)

With over 25 years in the services industry, and 10 of those years spent with a major operator, Jeremy combines technical skills with commercial acumen to bring unique and valuable insights to Nokia Siemens Networks’ customers.

Having begun his career in video game design in the early 80’s, Jeremy has always understood the importance of differentiating through customer experience. He has held a variety of roles that have one thing in common; whether transforming a business to become more customer focused, launching award-winning customer care systems or exploiting customer insights to bring new services to market – they have each demanded innovation through determined focus on the needs of the customer.

Jeremy is a Chartered IT Professional (CITP) and a fellow of the British Computing Society (FBCS).